When I launch a program, it asks me to place the 4 electrodes, but it's already done.

Make sure that the 4 electrodes are stuck to the skin and are not overlapped, also make sure that the electrode cable is inserted into the Bluetens.

If the problem persists, try running a program from another smartphone. If it works, reset the device by following this procedure and try again from your smartphone.

Was this article helpful?